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Episode 72 - It’s Smart to Stay Receptive to Change

 
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To stay successful in business, it’s a smart idea to stay receptive to change. Sometimes this means a change in attitude is the first step. A gentleman in his 50s told me he eats the same thing for lunch every workday – hamburger and fries. I asked why and he looked at me as if I was particularly dumb: “Because, that’s what I like.” I had to know if he ever broke the comfortable pattern. He said coworkers were always teasing and scheming to get him to eat new foods and occasionally he joined them for lunch. He tried new things but never enjoyed them because, as he said, “I don’t go for all that strange food like chili and gumbo. And besides, I’m too old to change now.”

My mom said people like that were ”set in their ways.” I say they’re “set in their graves.” Sure, there is comfort in routine, and what you eat doesn’t matter much in business. But your attitude for staying comfortable can cause perpetual discomfort. For example, a salesman can damage his client base if he sticks with mailing information to his clients while his competitors are e-mailing their information and posting to their web sites in real time. This same salesman who defends himself by saying, “but it worked in the past” is going to go broke in the present if he doesn’t realize it’s smart to stay receptive to change.

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