http://smarterbytheminute.com/2007/01/02/episode-92-putting-the-s-in-how-to-soften-a-jerk/ Get smarter while you work! Smarter by the Minute is an easy, motivational and practical way to learn new ideas so you can work smarter and live happier. These quick tips are written, compiled and presented by Doug Smart, CSP, an award-winning, international motivational speaker and author/co-author of more than 20 books. He presents innovative and interractive programs on leadership, teambuilding, sales, and talent selection. Wed, 09 Jul 2008 11:07:31 +0000 http://wordpress.org/?v=2.5.1