-image-Episode 92 - Putting the S in “How to S.O.F.T.E.N. a Jerk”
Tuesday, January 2nd, 2007
Your work puts you in face-to-face contact with every type of person, including the occasional jerk. What to do? All this week on Smarter by the Minute we’re doing a communication series called, “How to S.O.F.T.E.N. a Jerk.”