June 10th, 2008

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As a conscientious professional, you probably work hard at being a great listener. But are your listening skills the best they can be? Do your active listening techniques help or hinder your career growth? Get 15 smart strategies on this Smarter by the Minute.
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June 5th, 2008

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When a customer says, “You’re one of a kind,” does she mean you are incredibly wonderful or does she mean you are so oddball she wonders if she should take you seriously? The way you listen can help you figure out if you’re going to be looking for a new customer. You’ll hear more about listening styles on today’s Smarter by the Minute.
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June 3rd, 2008

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It’s so easy to get caught up in the “busyness” of business, especially when there is so much to do. How to keep from spinning out of control? Stay tuned to the next Smarter by the Minute.
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May 29th, 2008

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Teams act differently than a group of individuals. On a recent show we talked about how to reward team behavior. We received lots more clever tips for rewarding team behavior. Most cost nothing. Get some smart ideas for your team on this Smarter by the Minute.
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May 27th, 2008

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Which appeals to you more: the money you make at your job or is it the type of work you do? The money is nice but for some folks money is secondary because they love what they do. I’ll tell you what I mean on today’s Smarter by the Minute.
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May 22nd, 2008

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Two questions: When making decisions, do you agonize whether it’s the right decision? Do you feel that every problem has one right solution and that other solutions are somewhat inferior? If you say yes, I know you are a highly stressed person. I’ve got a smart solution for you on this Smarter by the Minute.
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